New Website Frequently Asked Questions

WireMasters now has 3 storefronts for you to shop from. We will have WireMasters.com, WireMasters.de and WireMasters.co.uk for your use. Simply select the storefront closest to your region (in the upper right-hand corner of the website) and you will see products, inventory and specials specific to your area. Each storefront will have a specific login, so be sure to select the closest storefront to your region.

If you logged in to your MyWM web account in 2024, you can simply click "Forgot My Password" to get a link to reset it. Quick and easy!

Don’t have a MyWM web account? No problem! You’ll just need to request a *My WM Account* to get started. 

Absolutely! Your entire account history will be neatly displayed in your Dashboard for easy access.

Yes! We’re excited to offer secure credit card payments worldwide through Stripe.

If your account already has payment Terms, they’ll show up as an option when you log in. Don’t see them but think you should? Or want to apply for Terms? Just reach out to your sales executive—we’ve got you covered!

Yes, and it’s better than ever! Our new Chat, powered by Gorgias, is packed with helpful automated features to make your experience even smoother.

Of course! We are newly integrated with ShipperHQ, a shipping platform, that allows us to offer better shipping options for our customers.

We’re here for you! Reach out anytime via Chat or email us at WebHelp@WireMasters.com , and we’ll be happy to assist.